Make happy users

25/8 Continuous Service Assistance

Contact us if you have any questions or need any assistance. Our technical specialists are there to solve problems. Also, problems can be escalated to specific specialists in order to help you as efficiently and effectively as possible.

Service assistance - Bronze

When agreeing to this package for 3 or 5 years you benefit from:

automatic monitoring of your system

 updates of all software

 available 24/7 in case of emergencies

 remote interventions included in this package

SLA's

Service assistance – Silver 

When agreeing to this package for 3 or 5 years you benefit from:

automatic monitoring of your system

 updates of all software

available 24/7 in case of emergencies

remote interventions included in this package

on-site interventions included in this package

a higher level of SLA's

Service assitance – Gold 

When agreeing to this package for 3 or 5 years you benefit from:

automatic monitoring of your system

updates of all software

 available 24/7 in case of emergency

remote interventions included in this package

on-site interventions included in this package

 the highest level of SLA's

absolute garantee including replacement parts.

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