News – 25-8 – How does technology offer greater comfort and an optimal experience in healthcare?

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How does technology offer greater comfort and an optimal experience in healthcare?

Our society has always paid a great deal of attention to health and well-being. That´s why we can count on excellent healthcare in our welfare state. In the meantime, other social standards have also increased. For example, everyone today enjoys and expects the necessary comfort and an optimal experience, also as a customer of their healthcare organisation. How have the expectations of your patients or residents and their environment changed? And how can technology in healthcare fulfil their wishes?

In recent years, comfort and experience in healthcare have already improved substantially. Earlier, for example, it was virtually impossible for someone to get a good night´s sleep in a hospital bed. Today that works out just fine, maternity wards often resemble a suite of hotel rooms, with more than enough space for dozing dads.

 

Other healthcare institutions as well currently offer an entirely different experience to their patients and residents. In care hotels and rehabilitation centres you enjoy custom-tailored care, in an adapted environment with extra comfort. And while earlier few elderly people experienced the residential care centre as home, today they often scarcely notice any difference between the two.

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That comfort and experience in healthcare has improved so greatly naturally has everything to do with the changing expectations of the patient or resident.

 

What experience does your patient or resident expect now?

Whoever today receives care outside the walls of your organisation, i.e. extramural care, only wants to be obliged to switch over to intramural care at the latest possible stage. At the same time, persons needing care and their family and friends want a short line of communication with general practitioners and home carers, for example.    

 

And what if someone nevertheless has to go to hospital? Then he or she hopes to be able to return home as quickly as possible - preferably the very same day. In the meantime, the patient - just like his family members and acquaintances - expects to be able to stay in a spacious room with sufficient light that doesn’t feel . . . "clinical".

Why does it make sense for you to pay a great deal of attention to experience?

Many care institutions today are doing everything they can to fulfil all of these expectations with respect to experience and comfort. Because, although good care of course remains the single most important reason for choosing a healthcare organisation, it is often also the most complex and the hardest to evaluate. By contrast, your customer can immediately assess the experience - which carries increasing weight in the decision for a healthcare organisation, right after quality of care.

 

Today, offering the best experience is thus an excellent way to stand out from other organisations and win the approval of a - rightly critical - patient-resident. At the same time, many healthcare institutions currently see themselves as commercial enterprises that wish to excel in multiple domains, so a domain that contributes to the ´status´ of the organisation, such as experience and comfort, certainly merits extra attention.   

 

How does our technology produce a better experience in healthcare?

Many of the technological solutions that we at 25-8 regularly introduce in care institutions contribute to the comfort and experience that your patient or resident expects from the care.

For example, we offer the LynX® care phone, with webcam for video calls, and a large touchscreen and push buttons with a clear and sensitive pressure point. This helps older residents or patients to very easily contact their (grand)children and family. Your patients-residents and personnel also get access to the internet via the powerful WiFi networks of our partners which we implement.

 

Our self-developed, innovative room call systems of LynX® first also increase the comfort of your patients or residents. For example, some of its press buttons have an LED strip in the back that indicates the status of your call in order to reassure them. In addition, we reduce the time between answering the call and the arrival of the caregiver by passing the call on to the nearest care personnel.

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With other press buttons you can tailor the room call system precisely to the needs of each patient or resident, since you can hang up the buttons anywhere and later move them again - after all, they´re wireless.

 

All of these technological solutions are made possible by Lynx® connect, a single overarching alarm and communication network that we have been implementing and supporting in healthcare institutions for over 20 years now.

 

Greater comfort and a better experience in practice

The possibilities of our technology have already convinced many care institutions, such as recently the non-profit association vzw De Kade, a network for (amongst other things) special education, to which Spermalie also belongs, a supervision centre for people with limited hearing ability. 

 

In 2020 we are developing an entire project for a living environment in Oostkamp, equipping over thirty residential units there with our smart technology, so that people with limited hearing ability can remain as autonomous as possible in full comfort.  

 

On the one hand, each residential unit receives a LynX® care phone. Via its webcam the resident can, using sign language, communicate with an external informal caregiver or supervisor. At the same time we are equipping the living room and bedroom with smart lighting from LynX® lifeline, which communicates with the resident. For example if someone is at the front door, a lamp and press buttons (with which the door can be opened) light up orange.

 

Want to offer greater comfort and experience in healthcare, with smart technology? 

We would be happy to pay you a visit in order to study your needs together. If our technology can offer an answer, we´ll show you exactly how during a demonstration in our offices - and if you´re convinced, you’ll quickly receive an offer tailored to your project.

Our society has always paid a great deal of attention to health and well-being. That´s why we can count on...

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How does technology offer greater comfort and an optimal experience in healthcare?

Our society has always paid a great deal of attention to health and well-being. That´s why we can count on excellent healthcare in our welfare state. In the meantime, other social standards have also increased. For example, everyone today enjoys and expects the necessary comfort and an optimal experience, also as a customer of their healthcare organisation. How have the expectations of your patients or residents and their environment changed? And how can technology in healthcare fulfil their wishes?

In recent years, comfort and experience in healthcare have already improved substantially. Earlier, for example, it was virtually impossible for someone to get a good night´s sleep in a hospital bed. Today that works out just fine, maternity wards often resemble a suite of hotel rooms, with more than enough space for dozing dads.

 

Other healthcare institutions as well currently offer an entirely different experience to their patients and residents. In care hotels and rehabilitation centres you enjoy custom-tailored care, in an adapted environment with extra comfort. And while earlier few elderly people experienced the residential care centre as home, today they often scarcely notice any difference between the two.

That comfort and experience in healthcare has improved so greatly naturally has everything to do with the changing expectations of the patient or resident.

 

What experience does your patient or resident expect now?

Whoever today receives care outside the walls of your organisation, i.e. extramural care, only wants to be obliged to switch over to intramural care at the latest possible stage. At the same time, persons needing care and their family and friends want a short line of communication with general practitioners and home carers, for example.    

 

And what if someone nevertheless has to go to hospital? Then he or she hopes to be able to return home as quickly as possible - preferably the very same day. In the meantime, the patient - just like his family members and acquaintances - expects to be able to stay in a spacious room with sufficient light that doesn’t feel . . . "clinical".

AdobeStock_331779044.jpg

Why does it make sense for you to pay a great deal of attention to experience?

Many care institutions today are doing everything they can to fulfil all of these expectations with respect to experience and comfort. Because, although good care of course remains the single most important reason for choosing a healthcare organisation, it is often also the most complex and the hardest to evaluate. By contrast, your customer can immediately assess the experience - which carries increasing weight in the decision for a healthcare organisation, right after quality of care.

 

Today, offering the best experience is thus an excellent way to stand out from other organisations and win the approval of a - rightly critical - patient-resident. At the same time, many healthcare institutions currently see themselves as commercial enterprises that wish to excel in multiple domains, so a domain that contributes to the ´status´ of the organisation, such as experience and comfort, certainly merits extra attention.   

 

How does our technology produce a better experience in healthcare?

Many of the technological solutions that we at 25-8 regularly introduce in care institutions contribute to the comfort and experience that your patient or resident expects from the care.

For example, we offer the LynX® care phone, with webcam for video calls, and a large touchscreen and push buttons with a clear and sensitive pressure point. This helps older residents or patients to very easily contact their (grand)children and family. Your patients-residents and personnel also get access to the internet via the powerful WiFi networks of our partners which we implement.

 

Our self-developed, innovative room call systems of LynX® first also increase the comfort of your patients or residents. For example, some of its press buttons have an LED strip in the back that indicates the status of your call in order to reassure them. In addition, we reduce the time between answering the call and the arrival of the caregiver by passing the call on to the nearest care personnel.

©JokeCouvreur3.jpg

With other press buttons you can tailor the room call system precisely to the needs of each patient or resident, since you can hang up the buttons anywhere and later move them again - after all, they´re wireless.

 

All of these technological solutions are made possible by Lynx® connect, a single overarching alarm and communication network that we have been implementing and supporting in healthcare institutions for over 20 years now.

 

Greater comfort and a better experience in practice

The possibilities of our technology have already convinced many care institutions, such as recently the non-profit association vzw De Kade, a network for (amongst other things) special education, to which Spermalie also belongs, a supervision centre for people with limited hearing ability. 

 

In 2020 we are developing an entire project for a living environment in Oostkamp, equipping over thirty residential units there with our smart technology, so that people with limited hearing ability can remain as autonomous as possible in full comfort.  

 

On the one hand, each residential unit receives a LynX® care phone. Via its webcam the resident can, using sign language, communicate with an external informal caregiver or supervisor. At the same time we are equipping the living room and bedroom with smart lighting from LynX® lifeline, which communicates with the resident. For example if someone is at the front door, a lamp and press buttons (with which the door can be opened) light up orange.

 

Want to offer greater comfort and experience in healthcare, with smart technology? 

We would be happy to pay you a visit in order to study your needs together. If our technology can offer an answer, we´ll show you exactly how during a demonstration in our offices - and if you´re convinced, you’ll quickly receive an offer tailored to your project.

Our society has always paid a great deal of attention to health and well-being. That´s why we can count on...

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