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Lean management in healthcare: how does technology increase efficiency?

This has unquestionably been the case since March 2020, but it’s hardly something new: pressures on healthcare resources and staff have been mounting for a considerable time now. The population is steadily ageing, while simultaneously the number of people suffering from chronic or psychological complaints is rising. Is that why you too might be applying the principles of lean management in healthcare, such as in your hospital or residential care centre? Technology can help optimise your care processes.

Do you apply lean management in your hospital, residential care centre, etc.? This management philosophy strives for maximum customer focus with minimum possible waste. It means that you are continuously improving your processes, but from the bottom up: based on the insights of your employees about how they can offer more efficient care.

 

Want to apply the principles of lean management, for example in a hospital? Then you can follow a post-academic training course on lean management at the University of Ghent, with Black Belt - Lean in zorg en welzijn as one of the textbooks. You can also find solutions from companies like AAA+ Partners in Zorg or an independent consultant like Dominique Roodhooft from LeanInChange.

 

25-8 can also provide added value for the lean thinking of healthcare organisations. After all, every day we get up with a single question in mind: using new technology, how can we improve the care experience for the care recipient, the caregiver and society as a whole? More efficient bottom-up organisation of care processes forms an intrinsic part of this effort.

1600_1600_Aronbed.jpg

Fewer kilometres, optimal care

Information is crucial for an optimal care experience, optimally delivered. The classic example is that of the patient who wants to ask for a flower vase, but the nurse only hears the specific request after having entered the room - and then has to go out again and look for one. If the caregiver had been able to know the reason for the call in advance, then he or she could have brought a vase along right away. Information, provided at the right time, thus saves the caregiver from walking needless kilometres every month.

 

The intelligent bed which we developed together with Unmatched & Haelvoet also helps increase efficiency. This bed registers when a patient gets out of the bed, whether the side rails are up or not ... after which the nearest caregiver is notified, if necessary.

 

Moreover, the bed itself immediately gives the alert if the brake is not engaged. In this way the nurse can correct that before he or she even leaves the room. Is the smart lighting of LynX® lifeline installed on the outside of the door? Then, since LynX® lifeline can also be connected to the bed, the caregiver already sees in the hallway that something isn’t right with it.

Equipment and people always localised

In addition, the lighting of LynX® lifeline contains Bluetooth, thus making it possible to localise both people and objects. This can be done in the software of the alarm and communication platform LynX® connect, which is linked to LynX® lifeline. 

 

We equip expensive medical devices with a tag that communicates their location (via RTLS). Think for example of mobile hoists in the residential care centre. In the hospital you localise each bed, along with all kinds of medical accessories. In this way you always have the necessary equipment on hand quickly, whenever you need it or when it has to be inspected.

 

Patients and residents put on a wearable device that discretely communicates where they are. In this way you can keep close track of who goes where. Moreover, via AI the system can determine which alarms it has to pass on, on the basis of the situation and regimen of the person involved. The call then goes to the nearest caregiver. Each intervention is thus useful, and the system doesn’t send everyone to each room.

Monitor residents less often and yet better

With our technology we can also make virtual rooms. This entails that we let each technology in a given space communicate and collaborate with one another, regardless of their specific brands. We connect all of them together via our LynX® connect platform.

 

What does this make possible? Imagine: a senior makes a call via a push button of brand A. LynX® connect sets the status of the room to “alarm”. A caregiver enters; a sensor of brand B detects that and our platform sets the room to "present". Or the smart bed records how a resident leaves his bed, while a sensor from a different producer notes how the person enters the bathroom and how long he stays there. In the meantime, our single alarm and communication platform monitors the situation, and sends out an alarm if necessary.

 

We visualise the statuses of all rooms via the lighting system LynX® lifeline. In this way, with a single glance in the hallway, each caregiver can see what is going on in each room. The caregiver thus has to visit all of the rooms fewer times per night. Moreover, he or she knows exactly when the residents are sleeping and thus are better left undisturbed.

Oplossing_Communicatie (2).jpg

In this way the technology increases the satisfaction of the residents and reduces the workload on the caregivers, due to far fewer unnecessary interventions. Without alarm fatigue, because all statuses can be checked via the lighting, not via many messages on the smartphone.

 

Less care registration work

When caring for the elderly your people have to do care registration: they have to record every action they take for a resident. Every time a caregiver enters a room, he or she must log this in an application where the tasks to be performed have to be ticked on a list.

 

By connecting our lighting system LynX® lifeline with the medical file, we can indicate on the outside of the door in which rooms tasks still have to be performed. Possibly the caregiver doesn’t even have to tick a task that he or she performed any longer. E.g. because the caregiver measured the temperature with a thermometer that has Bluetooth: we then know where that instrument is located and the measured value can be immediately recorded in the resident´s file.

 

First ask your staff

With all of these solutions, the care processes are indeed performed more efficiently, if you want to make use of lean management in healthcare. But only if the employees in your hospital, residential care centre, etc. accept, trust and use the technology chosen for lean management. That is essential for lean management in healthcare. Otherwise you succeed in generating more costs, but not in optimising the care processes.

 

Looking for the right technology for greater healthcare efficiency? To offset the ever-growing need for people and resources via lean management in your hospital, residential care centre, etc.?

 

Less pressure , better care through technology

Benieuwd hoe onze technologische oplossingen dit alles ook voor uw zorginstelling kan waarmaken? Lees dan verder over onze oplossingen of neem meteen contact met ons op. Met technologie verlichten we het werk, voor meer Helden in de Zorg.

Do you apply lean management in your hospital, residential care centre, etc.? This management philosophy strives for maximum customer focus ....

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Lean management in healthcare: how does technology increase efficiency?

This has unquestionably been the case since March 2020, but it’s hardly something new: pressures on healthcare resources and staff have been mounting for a considerable time now. The population is steadily ageing, while simultaneously the number of people suffering from chronic or psychological complaints is rising. Is that why you too might be applying the principles of lean management in healthcare, such as in your hospital or residential care centre? Technology can help optimise your care processes.

Do you apply lean management in your hospital, residential care centre, etc.? This management philosophy strives for maximum customer focus with minimum possible waste. It means that you are continuously improving your processes, but from the bottom up: based on the insights of your employees about how they can offer more efficient care.

 

Want to apply the principles of lean management, for example in a hospital? Then you can follow a post-academic training course on lean management at the University of Ghent, with Black Belt - Lean in zorg en welzijn as one of the textbooks. You can also find solutions from companies like AAA+ Partners in Zorg or an independent consultant like Dominique Roodhooft from LeanInChange.

 

25-8 can also provide added value for the lean thinking of healthcare organisations. After all, every day we get up with a single question in mind: using new technology, how can we improve the care experience for the care recipient, the caregiver and society as a whole? More efficient bottom-up organisation of care processes forms an intrinsic part of this effort.

Fewer kilometres, optimal care

Information is crucial for an optimal care experience, optimally delivered. The classic example is that of the patient who wants to ask for a flower vase, but the nurse only hears the specific request after having entered the room - and then has to go out again and look for one. If the caregiver had been able to know the reason for the call in advance, then he or she could have brought a vase along right away. Information, provided at the right time, thus saves the caregiver from walking needless kilometres every month.

 

The intelligent bed which we developed together with Unmatched & Haelvoet also helps increase efficiency. This bed registers when a patient gets out of the bed, whether the side rails are up or not ... after which the nearest caregiver is notified, if necessary.

 

Moreover, the bed itself immediately gives the alert if the brake is not engaged. In this way the nurse can correct that before he or she even leaves the room. Is the smart lighting of LynX® lifeline installed on the outside of the door? Then, since LynX® lifeline can also be connected to the bed, the caregiver already sees in the hallway that something isn’t right with it.

1600_1600_Aronbed.jpg

Equipment and people always localised

In addition, the lighting of LynX® lifeline contains Bluetooth, thus making it possible to localise both people and objects. This can be done in the software of the alarm and communication platform LynX® connect, which is linked to LynX® lifeline. 

 

We equip expensive medical devices with a tag that communicates their location (via RTLS). Think for example of mobile hoists in the residential care centre. In the hospital you localise each bed, along with all kinds of medical accessories. In this way you always have the necessary equipment on hand quickly, whenever you need it or when it has to be inspected.

 

Patients and residents put on a wearable device that discretely communicates where they are. In this way you can keep close track of who goes where. Moreover, via AI the system can determine which alarms it has to pass on, on the basis of the situation and regimen of the person involved. The call then goes to the nearest caregiver. Each intervention is thus useful, and the system doesn’t send everyone to each room.

Monitor residents less often and yet better

With our technology we can also make virtual rooms. This entails that we let each technology in a given space communicate and collaborate with one another, regardless of their specific brands. We connect all of them together via our LynX® connect platform.

 

What does this make possible? Imagine: a senior makes a call via a push button of brand A. LynX® connect sets the status of the room to “alarm”. A caregiver enters; a sensor of brand B detects that and our platform sets the room to "present". Or the smart bed records how a resident leaves his bed, while a sensor from a different producer notes how the person enters the bathroom and how long he stays there. In the meantime, our single alarm and communication platform monitors the situation, and sends out an alarm if necessary.

 

We visualise the statuses of all rooms via the lighting system LynX® lifeline. In this way, with a single glance in the hallway, each caregiver can see what is going on in each room. The caregiver thus has to visit all of the rooms fewer times per night. Moreover, he or she knows exactly when the residents are sleeping and thus are better left undisturbed.

Oplossing_Communicatie (2).jpg

In this way the technology increases the satisfaction of the residents and reduces the workload on the caregivers, due to far fewer unnecessary interventions. Without alarm fatigue, because all statuses can be checked via the lighting, not via many messages on the smartphone.

 

Less care registration work

When caring for the elderly your people have to do care registration: they have to record every action they take for a resident. Every time a caregiver enters a room, he or she must log this in an application where the tasks to be performed have to be ticked on a list.

 

By connecting our lighting system LynX® lifeline with the medical file, we can indicate on the outside of the door in which rooms tasks still have to be performed. Possibly the caregiver doesn’t even have to tick a task that he or she performed any longer. E.g. because the caregiver measured the temperature with a thermometer that has Bluetooth: we then know where that instrument is located and the measured value can be immediately recorded in the resident´s file.

 

First ask your staff

With all of these solutions, the care processes are indeed performed more efficiently, if you want to make use of lean management in healthcare. But only if the employees in your hospital, residential care centre, etc. accept, trust and use the technology chosen for lean management. That is essential for lean management in healthcare. Otherwise you succeed in generating more costs, but not in optimising the care processes.

 

Looking for the right technology for greater healthcare efficiency? To offset the ever-growing need for people and resources via lean management in your hospital, residential care centre, etc.?

 

Less pressure , better care through technology

Benieuwd hoe onze technologische oplossingen dit alles ook voor uw zorginstelling kan waarmaken? Lees dan verder over onze oplossingen of neem meteen contact met ons op. Met technologie verlichten we het werk, voor meer Helden in de Zorg.

Do you apply lean management in your hospital, residential care centre, etc.? This management philosophy strives for maximum customer focus ....

Share this message:

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