News – 25-8 – Technology helps to break through the isolation of care centre residents

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Technology helps to break through the isolation of care centre residents

Heart-warming finding during the past lockdown period: many family members of residents from residential care centres began to make video calls or send their digital messages to the residential care centre. Tablets, smartphones and care telephones were used extensively, which meant that assistants, care givers and nurses had their hands full. This made the social isolation a bit more bearable for the residents. How can we keep this positive trend going and sustainably facilitate better (digital) communication between resident and family?

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Smartphones and tablets aren’t really tailored to the average care centre resident: they have small screens and are often complicated to operate. The experiences that we acquired with the Care telephones (see boxed text) got us thinking. The link with a television screen and extra loud volume during video calling appeared to be a particular added value for the residents. 25-8 developed a sustainable solution together with partner Unmatched.

 

This solution is as simple as it is revolutionary. A standard room television is linked with HDMi to a mini-node with camera and is thus equipped via WiFi to the internet. In this way it is connected to a LynX® server. Via an app, family members can easily make a video call or send content to the television. The incoming calls are displayed and answered with buttons, remotes or on wristbands.

USER EXPERIENCE COMES FIRST

While developing this solution, the user-friendliness and user experience for all users came first. All the family has to do is download an app (App store or Google Play). This content can be sent in and managed at any time.

 

On the basis of the present infrastructure (wristband, buttons or lighting), the resident will receive a message that content is ready or a video call is coming in on his or her television. The television screen switches over to the app with a single press of the button. Finally, the care personnel do not have to give as much assistance in order to accompany digital communication between family and resident. There are virtually no settings, and moreover reports can be easily generated and shared with the family using a dashboard.

 

Would you like to make greater use of video calling?

For more info from your account manager, send an e-mail to info@25-8.eu or call +32 (0)50 28 98 10

Heart-warming finding during the past lockdown period: many family members of residents from residential care centres began ...

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Technology helps to break through the isolation of care centre residents

Heart-warming finding during the past lockdown period: many family members of residents from residential care centres began to make video calls or send their digital messages to the residential care centre. Tablets, smartphones and care telephones were used extensively, which meant that assistants, care givers and nurses had their hands full. This made the social isolation a bit more bearable for the residents. How can we keep this positive trend going and sustainably facilitate better (digital) communication between resident and family?

Smartphones and tablets aren’t really tailored to the average care centre resident: they have small screens and are often complicated to operate. The experiences that we acquired with the Care telephones (see boxed text) got us thinking. The link with a television screen and extra loud volume during video calling appeared to be a particular added value for the residents. 25-8 developed a sustainable solution together with partner Unmatched.

 

This solution is as simple as it is revolutionary. A standard room television is linked with HDMi to a mini-node with camera and is thus equipped via WiFi to the internet. In this way it is connected to a LynX® server. Via an app, family members can easily make a video call or send content to the television. The incoming calls are displayed and answered with buttons, remotes or on wristbands.

20200507_105518_lr.jpg

USER EXPERIENCE COMES FIRST

While developing this solution, the user-friendliness and user experience for all users came first. All the family has to do is download an app (App store or Google Play). This content can be sent in and managed at any time.

 

On the basis of the present infrastructure (wristband, buttons or lighting), the resident will receive a message that content is ready or a video call is coming in on his or her television. The television screen switches over to the app with a single press of the button. Finally, the care personnel do not have to give as much assistance in order to accompany digital communication between family and resident. There are virtually no settings, and moreover reports can be easily generated and shared with the family using a dashboard.

 

Would you like to make greater use of video calling?

For more info from your account manager, send an e-mail to info@25-8.eu or call +32 (0)50 28 98 10

Heart-warming finding during the past lockdown period: many family members of residents from residential care centres began ...

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