25-8 – References – Fire brigade zone centre (Ghent)

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REFERENTIES

Fire brigade zone centre (Ghent)

Fire Brigade Zone Centre is going all in for the innovative total concept of 25-8. The combination of the LynX® alarm server and powerful Mitel telephone exchange bring the different devices virtually together in communication and alerting. What´s more, the telephone exchange is composed of two redundantly set-up virtual servers.   

To allow 800 users to telephone smoothly, Fire Brigade Zone Centre can opt for the use of a fixed phone, a call application on the PC or a smartphone. Moreover, the incoming alarms are monitored on the same smartphones via the LynX® lite app.

The fire brigade zone is confronted daily with critical incoming calls. Along with the standard operator consoles, for smooth outgoing calls, one also opted for comprehensive recording of all incoming calls, which allows them to be listened to again and analysed later.  

One of the goals of the collaboration is to work together with Fire Brigade Zone Centre on developing customised solutions. A crisis communication unit was built on the basis of this vision. Thus in emergency situations (serious accidents, industrial disasters, water or storm damage, etc.) the fire brigade zone can set up a temporary HQ in a sports centre, for example. The unit is built in such a way that even a non-tech person can roll it out in 15 minutes.

Finally, in the various fire stations one opted to link the alarm server with the fire control panel and the access control or gate control. In collaboration with 25-8 Fire, Brigade Zone Centre thus succeeded in integrating technology to ensure better protection for the inhabitants.

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From 14 fire stations, Fire Brigade Zone Centre provides the fire protection and a large share of the ambulance assistance in the centre of the province of East Flanders (18 municipalities). Alongside the bravery and dedication of the fire fighters, technology does its part to assure proper protection for the inhabitants.    

 

IN A NUTSHELL:

 

  • LynX® alarm server
  • LynX® connect alarm server link with the fire control panel, access control and gate control
  • Mitel MIVB redundantly-structured telephone exchange
  • Crisis communication unit for extreme emergency situations
  • Service 24/7 gold
BWZC_Sam_Gydé.jpg

"25-8 is building a total concept around communication and alerting - crucial in our work - for our Fire Brigade Zone. They start out from the demands of the users, match them with existing technologies, and develop supplementary software as necessary."

Sam Gydé, Manager ICT & Dispatching, Fire Brigade Zone Centre

REFERENTIES

Fire brigade zone centre (Ghent)

IN A NUTSHELL:

 

  • LynX® alarm server
  • LynX® connect alarm server link with the fire control panel, access control and gate control
  • Mitel MIVB redundantly-structured telephone exchange
  • Crisis communication unit for extreme emergency situations
  • Service 24/7 gold

Fire Brigade Zone Centre is going all in for the innovative total concept of 25-8. The combination of the LynX® alarm server and powerful Mitel telephone exchange bring the different devices virtually together in communication and alerting. What´s more, the telephone exchange is composed of two redundantly set-up virtual servers.   

To allow 800 users to telephone smoothly, Fire Brigade Zone Centre can opt for the use of a fixed phone, a call application on the PC or a smartphone. Moreover, the incoming alarms are monitored on the same smartphones via the LynX® lite app.

The fire brigade zone is confronted daily with critical incoming calls. Along with the standard operator consoles, for smooth outgoing calls, one also opted for comprehensive recording of all incoming calls, which allows them to be listened to again and analysed later.  

One of the goals of the collaboration is to work together with Fire Brigade Zone Centre on developing customised solutions. A crisis communication unit was built on the basis of this vision. Thus in emergency situations (serious accidents, industrial disasters, water or storm damage, etc.) the fire brigade zone can set up a temporary HQ in a sports centre, for example. The unit is built in such a way that even a non-tech person can roll it out in 15 minutes.

Finally, in the various fire stations one opted to link the alarm server with the fire control panel and the access control or gate control. In collaboration with 25-8 Fire, Brigade Zone Centre thus succeeded in integrating technology to ensure better protection for the inhabitants.

Share this message:

 

From 14 fire stations, Fire Brigade Zone Centre provides the fire protection and a large share of the ambulance assistance in the centre of the province of East Flanders (18 municipalities). Alongside the bravery and dedication of the fire fighters, technology does its part to assure proper protection for the inhabitants.    

 

BWZC_Sam_Gydé.jpg

"25-8 is building a total concept around communication and alerting - crucial in our work - for our Fire Brigade Zone. They start out from the demands of the users, match them with existing technologies, and develop supplementary software as necessary."

Sam Gydé, Manager ICT & Dispatching, Fire Brigade Zone Centre